250,000 face price hikes as two more energy firms collapse

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Renewable energy supplier Pure Planet is to cease business, regulator Offgame said, affecting 235,000 customers.

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Colorado Energy has also been hit, affecting 15,000 more.

“The government and Offgame expect Pure Planet to sell energy at a price much lower than the current price,” Pure Planet said in a notice to customers on its website.

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“It’s volatile, and so, sadly, we’ve had to make the difficult decision to close the business.”

It added: “We are truly sorry to disappoint you.”

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Neil Lawrence, director of retail at regulator Offgame, said: “Offgame’s number one priority is protecting customers. We know this is a worrying time for many people and the news of a supplier going out of business can be disturbing. Is.

“I want to reassure affected customers that they need not worry: as part of our safety net we will ensure that your energy supply continues. If you have credit in your account the money you paid is safe and you But will not lose the outstanding money.

“Offgame will choose a new supplier for you and while we are doing this our advice is to wait until we appoint a new supplier and do not switch in the meantime. You can rely on your energy supply as normal. When We’ll update you if we’ve selected a new supplier, who will then contact you about your tariff.

“Any customer concerned about paying their energy bill should contact their supplier to reach out to the extent of support available.”

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Credit: www.independent.co.uk /

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