Amazon’s Prime Video, apps down for thousands of users

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Amazon said the outage was related to network devices and was linked to the application programming interface.

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Many Amazon.com Inc. services, including Prime Video and applications that use Amazon Web Services (AWS), were shut down for thousands of users in the United States, while also affecting the company’s ability to provide regular updates on outages. Was.

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Amazon said Tuesday that the outage was related to network devices, and was linked to an application programming interface, or API, which is a set of protocols for building and integrating application software.

“This issue is also affecting some of our monitoring and incident response tooling, which is delaying our ability to provide updates,” the company said on its status dashboard at https://status.aws.amazon.com. “

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“We are following several mitigation paths in parallel, and have seen some signs of improvement, but we have no ETA for a full recovery at this time.”

Downdetector.com showed more than 28,000 incidents of people reporting problems with Amazon, including its namesake e-commerce website. DownDetector tracks outages on its platform by aggregating status reports from multiple sources, including user-submitted errors.

An outage can affect a significant number of users.

Other services including Amazon’s Ring security cameras, mobile banking app Chime and robot vacuum cleaner maker iRobot were also facing issues, according to their social media pages.

Ring said it is aware of the issue and is working to resolve it, while iRobot said that a major AWS outage was affecting its iRobot Home app.

In June, websites including Reddit, Amazon, CNN, PayPal, Spotify, Al Jazeera Media Network and the New York Times were hit by widespread hour-long outages involving US-based content delivery network provider Fastly Inc., a smaller rival of AWS. I had arrived. ,

According to ToolTester, a website that reviews web tools, users have experienced 27 outages related to Amazon services in the past 12 months.

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