BARRIE – Canada Post says it is adding additional staff and vehicles in anticipation of another busy holiday season amid the ongoing COVID-19 pandemic.

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A Canada Post spokesperson told in an email on Saturday that the company “continues to ramp up for a more busy holiday season as Canadians become more comfortable shopping online during the pandemic.”

The company said that in 2020, during the two weeks ending Christmas Eve, its employees delivered nearly 20 million parcels to Canadians. A record 2.4 million of which were delivered on December 21.


But, amid the ongoing COVID-19 pandemic and persistent global supply chain issues, should Canadians be concerned about delays in holiday package delivery?

Take a closer look at what’s happening.

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Hurry up holiday shopping

David Soberman is Professor of Marketing at the Rotman School of Management at the University of Toronto.

He told that shipping companies like Canada Post are the “last link” when it comes to the global supply chain and getting goods to consumers.

“Most of the problems in the supply chain are going further at the retail level,” he said during a telephone interview on Saturday.

Aside from ramping up their capacity to deal with the influx of packages during the holiday season, Soberman said there’s nothing more shipping companies can do to ease these issues for consumers.

He said customers should make sure they check the estimated delivery date listed by retailers online, to ensure that their holiday gifts will arrive on time.

However, Soberman cautioned that it may be especially difficult to find some specific, popular items this year.

“What’s going to happen if someone goes to Canadian Tire and doesn’t find anything – they’re going to start looking at, or they’re probably going to look at,” he said. “And then they’ll start looking at other sites.”

He said that if everyone does the same thing looking for the same item, “eventually you won’t be able to find it.”

“And that’s what’s going to happen with some of the more popular items — some toys, some board games, some electronics, etc.,” he said.

Consumers should try to finish their holiday purchases as quickly as possible, Soberman said, and have back-up gift ideas for their loved ones in case the item they want is unavailable.

Soberman also pointed to the COVID-19 pandemic, asking whether new variants have been detected in Canada, or a pandemic? If the situation worsens, some areas may see new lockdowns or restrictions, which could hamper holiday shopping.

“The sooner you finish your purchase, the better,” he said.

What has Canada Post said?

Canada Post said it encourages customers to “take some time and research online with retailers to understand the availability of certain items and ensure they don’t get disappointed.”

The company has also released the schedule of sending holiday cards and packages. Dates vary depending on what you’re sending and where.

The deadline for sending packages by regular mail to an address in Canada is December 9, while customers have until December 21 to send priority packages within Canada.

The last date for sending the cards nationally is December 17.

Full details including deadlines for shipping packages internationally can be found at Here,

Canada Post said the company is also taking various measures to keep up with the busy holiday season.

The company said it is recruiting 4,200 additional seasonal workers across the country and adding 1,400 more vehicles to its fleet.

Canada Post is also “taking advantage of new sorting capability” recently added in Vancouver, Calgary, Regina, Kitchener, Montreal and Moncton.

The company said it is also adding “temporary parcel pickup locations” in major urban centers and secondary markets to “reduce overcrowding and lineups for holiday parcel pickup at some of our busiest post offices.”

What has UPS said?

In an email to, a UPS spokesperson did not note any concerns about shipping delays, but said the company’s “dedicated employees are well-equipped to help UPS deal with the challenges of the pandemic and the peak holiday season.” furnish.”

The company said that by the end of next year, it would also have added 49 new aircraft to its fleet from 2017 and said it would have added two million square feet of automated facilities by the end of the year. According to UPS, about 90 percent of its packages will flow through these automated facilities.

UPS said additional air and ground capacity and investments in technology meant it could process about 130,000 more mail per hour than last year. also reached out to Amazon and FedEx to determine whether Canadian customers can expect to see a delay in shipping, but did not hear back by the time of publication.