Firm handling medical benefits for some 9/11 survivors loses contract

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A private contractor responsible for providing medical benefits to 9/11 first responders and survivors living outside metropolitan New York has lost its government contract, according to a company email reviewed by Granthshala News.

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The contract has been awarded to another vendor starting mid-2222, the email said.

The decision comes after a September Granthshala News investigation reported concerns from nearly two dozen 9/11 first responders and survivors about the World Trade Center Health Program, a program that provides treatments for 9/11-related illnesses. provides.


At the time, 9/11 survivors and survivors told Granthshala News that the program failed to pay medical bills and provide adequate treatment options, and also neglected to meet the needs of populations with significant rates of PTSD. Has been doing.

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Members say health programs for 9/11 survivors and first responders run ‘randomly’ (Part 1)

September 30, 202103:17

Based in Wisconsin, LHI has operated programs for members of the 9/11 community who have lived outside of metropolitan New York since 2008.

“LHI has been honored to be a trusted partner to NIOSH and the World Trade Center Health Program for more than a decade. Our team will provide the highest level of service and care to health program members during the remainder of our contract. Will continue,” an LHI spokesperson told Granthshala News.

NIOSH, or the National Institute for Occupational Safety and Health, the federal agency that oversees the contract, did not immediately respond to a request for comment.

The government began soliciting bids for a new contract in August. LHI entered into a bridge contract while the government was soliciting bids. According to the email, LHI will continue to provide services until the new contractor takes over in mid-2022.

Members say health program for 9/11 survivors and first responders runs ‘randomly’ (Part 2)

September 30, 202103:42

The email also said that LHI’s parent company, Optum, is evaluating whether to file a protest with the Government Accountability Office to “challenge the award.”

“I’m shocked,” said Michael Day, a 9/11 first responder and former emergency medical technician with the New York Fire Department. “I’m happy because hopefully whoever got the contract will do better. I don’t think you can do much worse than the LHI.”

In September, the LHI, along with the federal agency overseeing the contract, was convened on Capitol Hill by a bipartisan group of US House representatives from New York City to address concerns highlighted in an Granthshala News report.

When asked to speak to Congress, the LHI said in a statement, “We are committed to treating each and every person we serve with care and compassion, and we will carefully address any concerns brought to our attention.” Will continue to review.”

“It’s huge that I don’t have to deal with these people anymore,” said Pat Aubert, the wife of a 9/11 first responder who says she struggled with LHI for years. “have hope” [the new contract vendor] Will do the right thing and get this program as it should.

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