Ghislaine Maxwell put out a 58-page list of rules that ordered employees at Jeffrey Epstein’s estates to “see nothing, hear nothing, say nothing”—and to always ensure that The couple had a gun at night.
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The sex-trafficking trial of the accused madam saw a “Maxwell household manual” on Thursday, as former housekeeper Juan Alesi treated employees in a “very abusive” manner.
The 2005 manual—which was recorded in evidence—shows the length of time Maxwell, a 59-year-old “lady of the house,” went on to ensure that Epstein’s mansion in Palm Beach, Fla., was “like a five-star hotel”. “
Staff were required to “estimate the needs of Mr. Epstein, Ms. Maxwell and their guests”, stated the introduction of the manual, which clarified that the daughter of disgraced media baron Robert Maxwell was sharing the master bedroom with the perverted moneylender at the time. Was being
“Remember that you see nothing, hear nothing, say nothing except answer a question directed at you,” it warned on the first page of orders.
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The rules provided several instructions for each room, specifically the master bedroom, which had to be kept at 60 degrees and is ,JE and GM Telephone Directory” near the phone. A separate bedroom for Maxwell was not listed, although he had his own bathroom.
Additionally, employees were ordered to have a “gun kept in a bedside table drawer”.
“Unless otherwise instructed, never disclose the activities of Mr. Epstein or Ms. Maxwell or the whereabouts of anyone,” the rulebook warned. “Don’t bully… just persevere.”
Staff were to “advise Ms. Maxwell about any strange telephone calls or inquiries” – as well as “any unusual behaviour, such as strangers lurking around the property.”
Epstein’s cars were never allowed less than three-quarters of a tank of gas, and must always have at least $100 inside.
Alessi – who said the couple called him “John” instead of “Juan” – told jurors at Maxwell’s trial in Manhattan that he should be “blind, deaf and dumb and say nothing about his life.”
The rulebook, which was filled with UK spelling, did not go down to Alesi’s claim that he had never been ordered to look Epstein in the eye.
But it did give an exhaustive list of instructions on how employees should ensure that their “polite ‘objective please’ approach, with restrictions on discussing their “personal problems” and rules for “beware of noise levels and noise”. Was. “
“Unobtrusive is the key,” it insisted.
“Don’t eat or drink in front of Mr. Epstein, Ms. Maxwell and their guests,” stressed the rules, which also allowed chewing gum and cellphones to ring when dealing with the couple or their guests. The book warns that home phones must be answered “in three rings or less.”
“You do not explain on the weather or any other subject”, warned the guide, when entering the bedroom.
Employees had a list of common words and phrases that were banned, including “yeah,” “sure,” “gotcha,” “you bet,” “I dunno,” and even “no problem.” Were.
Instead they were asked to say “with pleasure” and “you are absolutely right” – and if criticized, respond with, “It was completely my fault; I will make changes immediately.”
Employees had a strict uniform of blue pants and white golf shirts, which were replaced by long-sleeved white shirts “for dinner service”.
The rule book states, “Pocketed items should not bulge or be visible,” while employees should also “avoid using strong perfumes or aftershave lotions.”
The book included a long list of groceries and high-end products that the couple always expected to be ready, including 32 toiletries that Maxwell demanded for their private bathroom, where toilet paper was folded into a “V”. Was lying.
They expected 26 types of drinks—including wine, champagne, beer, and spirits—and Epstein’s morning coffee included “creamer filled with half-and-half, heated in the microwave for 25 seconds.”
At mealtimes, staff must “always serve from the left, and clean from the right.”
JE and GM telephone directories were left in several parts of the mansion, as were notepads and cards, including Maxwell’s “Lady Ghislaine” notepad, named for the yacht by his late father, from which he died in 1991. Was.
There was a list of 13 daily cleaning tasks, 23 weekly and others monthly and even for each April and October, including “rotating seasonal clothes”.
Employees also had to turn on “standby duty,” where “you must not travel more than an hour from your home base.
“This means that if you are called, the maximum time taken for you to return is one hour,” the handbook cautioned, adding that “you may be called at any time, day or night.”
Despite the strict rules, employees were told, “Smile!”
Maxwell, 59, has denied allegations that he recruited and framed young women for sexual abuse by Epstein. Her trial is expected to last six weeks.
Her lawyers say prosecutors are going after her because they cannot try Epstein, who killed himself in 2019 in his Manhattan lockup while awaiting his trial on serious sex charges.