Instagram has stopped working properly, users complain

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Instagram appears to have stopped working properly, with users complaining that they are unable to use it as usual.

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Complaints included the fact that the News Feed wouldn’t refresh, direct messages wouldn’t be sent, or comments couldn’t be posted – as well as not getting into the app at all.

According to the tracking website Down Detector, problems were experienced around the world, which suggested there were problems throughout the morning, but they peaked around noon UK time.


But it did not seem to have an effect on all users. Some appeared to be able to load and interact with their feeds as usual – and it’s unclear what allowed them to get around the problems.

Facebook said in a statement that it is aware of Instagram’s issues. “We are working to restore normalcy as soon as possible and we apologize for any inconvenience caused,” the statement said.

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Down Detector also suggested that there could be a problem with WhatsApp and Facebook, indicating that the problem may lie with the company’s servers.

Mark Zuckerberg and Facebook management are looking to link their three messaging platforms more closely, with the hope of allowing all of their messaging platforms to be powered by a single backend.

This would mean that users could send messages between three different apps. But critics have also noted that this would make any potential regulatory breakup difficult or impossible — and it also means that problems with one of Facebook’s services feed off the others.


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