Luxury student accommodation turns out to be ‘unfinished, filthy building site’

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It was advertised as the luxury brand new residence featuring a “range of top class amenities” including gym, home cinema and rooftop terrace.

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However, students arriving at Bridle Works in Glasgow found that a complex was still under construction, with holes in the floor, exposed wiring and leaking plumbing.

The youth – some of whom paid more than £10,000 for a year on campus – are now demanding money back and immediate upgrades.


Some 38 international students have written to the provider, Novel Student, detailing issues with a “dirty and unfinished building site” – including long periods of no hot water, dust and dirt in bedrooms and walls from ongoing construction work. Radiator collapsing.

The complainants say they were “misled” because the company never disclosed that the 20-story, 422-room block was still being built.

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“There was never any mention on phone calls or in any correspondence with the novel student that it was still under construction until I paid my rent,” said one student. “My parents and I were under the impression that it was over.”

It was only four days after she paid them, she says, that the company noted that her room wasn’t really ready yet. She was due to leave in mid-September a fortnight ago.

talking to BBC, she continued: “My room is just covered with dirt. I can only open my window at night, and have to vacuum three times a day to manage the dust from the interior construction. How do I spend my time I want

“What was advertised was a place that had facilities where you could study peacefully in your room. But what we found was a place full of dangers and noise. It was the opposite of peaceful.”

Novel Student, which also runs other sites in Edinburgh, Belfast and Sheffield, said it was disappointed to hear the complaints, but blamed the COVID-19 pandemic for being behind schedule.

It said it had offered to reimburse the cost of rent for missed days at the property and accommodate students in hotels – but the company did not address students’ requests for lower rents for the disruption and inconvenience during their stay there. did.

“We greatly appreciate the patience of our residents as we face these challenges and are sympathetic to the disruptions they have endured over the past several weeks,” it added.

Although Bridle Works is not affiliated with any university, many who live there study at the University of Strathclyde. it didn’t respond immediately GranthshalaComment request.


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