Reports of injured or orphaned wildlife, stray pets and dog bites can now be made to Newmarket’s animal services

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Have you found injured or orphaned wildlife? Discovered a stray pet? Dog bitten?

Starting July 1, if you have concerns about animals, you can call the City of Newmarket’s animal services.


Call the Customer Service Center at 905-895-5193 (press 3 after hours) to report sick, injured or orphaned wildlife, stray pets, dog bites, and law enforcement to support animal welfare.

Newmarket Animal Services will continue to work with local partners, including:

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• Georgina Animal Shelter and Adoption Center to provide essential care for stray cats and dogs in the community. Residents can search for lost and found pets on their Facebook page @GeorginaAnimalShelter.

• Licensed wildlife rehabilitation group to move wildlife to specialized animal rescues for care and rehabilitation.
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Organizations include Bear Creek Exotic Wildlife Sanctuary, Shades of Hope Wildlife Refuge, Toronto Wildlife Center, Procyon Wildlife, Mono Wildlife, Hobbitty Wildlife Refuge, Woodland Acres Wildlife Rescue, Sooper Creek Wildlife Rescue, The Oval Foundation and Hawk Haven.

The newly developed Department of Animal Services is dedicated to ensuring that Newmarket’s animals – both pets and wildlife – are well cared for, the city said in a statement.

In addition to core services, the team will undertake proactive education initiatives to support responsible pet ownership.

“In its commitment to animal welfare, the city has created a transparent wildlife care initiative,” the town release said.
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“Through this initiative, the city will track the travel of wildlife that comes under its care and will share it with residents on request. It gives residents peace of mind that the animals are well cared for and the opportunity to contribute to the animals’ ongoing care and treatment by donating to the specific wildlife rehabilitation facility that provides that care.

Animal Service Officer will be on duty Monday to Friday from 8 am to 8 pm and on Saturday from 11 am to 7 pm

Customers can call the Customer Care Center at any time.

If someone calls outside the above hours, an after-hours representative will direct the call.

Some officers will function in hybrid roles, which will include both animal services and parking.


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