Some frustrated parents left waiting for September child tax credit payments

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Several parents continued to post their frustrations online on Friday about not yet receiving their September payments. Advance Child Tax Credit.

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And late Friday, the Internal Revenue Service acknowledged that a group of people were facing roadblocks. But the IRS didn’t elaborate on what went wrong or how many people still didn’t get their September payments as expected.

Late Friday, the IRS said: “We are aware of instances where some individuals have not yet received September payments, although they have received payments in July and August.”


The IRS continued: “These individuals may not yet be able to obtain current status Update portal. The IRS is currently looking into this situation, and we will share more information as soon as possible.”

As of late Friday, the IRS was notably silent about the complaints.

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The IRS previously announced that Sept. batch of paymentScheduled for September 15, that adds up to approximately $15 billion nationwide and covers approximately 35 million households. Most payments will be issued by direct deposit, according to the IRS release.

Many families, including those who received cash by direct deposit, received their money in July and August. Others who had received their earlier payments via check in the mail also said they had received the money by Friday.

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But a very vocal group of parents this week took to social media and online platforms to express their anger for not getting the money that families need to help cover bills during the pandemic. -With was designed to help lift children out of poverty.

“So like a lot of disappointed people out here, I haven’t received my September CTC payment,” one person noted on the Reddit forum.

A Reddit commentator expressed concerns about an earlier attempt with the IRS to update information online so that parents could receive September money via direct deposit rather than check in the mail.

The man feared that the action had triggered a mess, given that he received July and August payments through regular mail. “It said (direct deposit) will be effective this month. Still haven’t received it. I checked the portal and it’s eligible but for September nothing has been processed so far. Anyone else having this problem?”

A reader sent me an email suggesting a potential problem with late September payments because “the IRS did not certify certain people as eligible before the September payments that they are actually eligible, Which has resulted in no payment. When will it be rectified?”

One person told me via Twitter: “From overdrafts to utility shut-offs, the error has cost people dearly. The IRS shouldn’t give a concrete date if they don’t plan to follow through and make excuses. ”

Meanwhile, some posted that they had started receiving checks in the mail on Friday — or were due to be issued on September 15, two days after the September payment.

In this July 26, 2021 photo, Brian Walker plays with his 3-year-old daughter, Janet, at A Place to Grow Daycare in Brentwood, N.H. Walker and her family qualify for the Extended Child Tax Credit, which President Joe Biden is part of.  $1.9 trillion coronavirus relief package.

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Many families may be looking for an additional $450 per month or more, depending on the size of the family and the age of the children.

Millions of eligible families are currently receiving up to $300 per month for each eligible child aged 5 and under, and up to $250 per month for children between the ages of 6 and 17. Monthly payments run from July to December.

To be sure, many people who have received direct deposits for the past two months reported no trouble getting their money on September 15.

But we have seen several glitches along the way since the first payment was made on July 15.

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What about that August delay?

In August, for example, a trouble spot delayed about 4 million people or more for the money that was expected on Aug. That group of people had to wait to receive a check for their August Advance Child Tax Credit instead of receiving it. Money by direct deposit as it happened in July.

The IRS later said in August that “a process was missed that caused a percentage of the payment to be issued in the form of a paper check instead of direct deposit.” The mistake apparently occurred as the IRS was preparing to release the Advance Child Tax Credit for August.

The IRS, which apologized for August’s inconvenience, was not more specific. The IRS then said it had taken steps to ensure that future payments were issued using a proper delivery method — either through direct deposit or paper check.

The glitch was expected to be corrected for the September 15 rollout.

Luis Garcia, a spokesman for the IRS in Detroit, told me by email on September 15 that “the July/August payment issue was fixed and we do not expect issues this month.”

He added that when it comes to timing, payments can vary from bank to bank. While September 15 was the official payment date, he added that “the date on which funds are available may be different.”

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How Do You Locate Missing Child Tax Credit Payments?

The IRS has a specific timeline for when you can start receiving information. For example, the IRS states that you can’t trace the money until you wait:

  • Five days from the date of deposit and the bank says it has not received the payment.
  • Shipped by check to a standard address four weeks after payment.
  • Six weeks after the payment is mailed, and you have a forwarding address on file with your local post office.
  • Nine weeks after the payment is sent, and you have an overseas address.

To initiate payment trace, mail or fax the two page completed Form 3911, Taxpayer details regarding return.

When are other payments scheduled?

The next round of payment will be on October 15, November 15 and December 15.

Many payments are automated and based on information the IRS has from your 2019 or 2020 tax return, whichever has already been processed.

The September payment was made to eligible families whose returns were processed by the IRS by August 30.

Payments were also sent to people who don’t normally file returns but had successfully registered for Economic Impact Payments using the IRS Non-filers tool on during 2020 or non-filers for advances in 2021. Filer sign-up tool was successfully used. child tax credit.

contactSusan Tompore: [email protected]. follow him on twitter@tompore.

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