Tesco opens its first checkout-free store

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Tesco has become the latest retailer in the UK to open a checkout-free store.

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Replacing the traditional til with high-tech cameras, weight sensors and a mobile app, the supermarket giant is launching its first high street store trial in London on Tuesday, called GetGo.

Tesco said it aims to “improve the shopping experience” and save customers time.


The firm – which is one of the UK’s largest employers – insisted that moving away from cashiers would not reduce the workforce in stores, continuing to employ 22 workers in the High Holborn site, which is the same as other convenience stores. is consistent. .

It comes after Aldi opened its own free store in Greenwich last month, with Amazon launching its first Amazon Go grocery store seven months ago in Ealing, before expanding to five more sites in the capital.

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Morrisons, Lidl and Co-op have also tested the checkout-free technology in their stores.

Sainsbury’s, however, became the first UK supermarket to open a checkout-free store in April 2019, also in Holborn. But it abandoned the project five months later, saying: “The take-up was not as we expected and it is clear that not all of our customers are ready for a completely free store.”

Tesco has been testing its “frictionless” technology since 2019 at a test site within the supermarket group’s headquarters in Welwyn Garden City.

The retailer said the technology has now been taken off the test site after a long period of testing and improvement.

To shop at the new store, shoppers will need to use the Tesco app, which will be scanned and entered into the building. They will then pick up the items they want to buy and head straight out of the store, receive a receipt and be charged once the products leave.

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